Last updated: September 2026 — James Wilson, Allpeople

How We Rate Casinos

At allpeople.app, we're committed to providing honest, transparent casino reviews to help you find the best online gaming platforms. Our rating methodology is rigorous and comprehensive, evaluating casinos across multiple dimensions to ensure you have all the information needed to make informed decisions.

Our Rating Criteria

We assess every casino using six core criteria that matter most to players:

Bonuses and Promotions

We evaluate welcome bonuses, ongoing promotions, loyalty programs, and bonus terms. We look beyond the headline numbers to assess real value, including wagering requirements, game restrictions, and withdrawal limits that affect your ability to cash out winnings.

Game Selection

A great casino needs variety. We examine the breadth and quality of slots, table games, live dealer options, and specialty games. We also verify that games come from reputable software providers and offer fair return-to-player percentages.

Payment Methods

We assess the range of deposit and withdrawal options available, including credit cards, e-wallets, bank transfers, and cryptocurrencies. We also evaluate processing times, transaction fees, and minimum/maximum limits for each method.

Customer Support

Responsive, knowledgeable customer service is essential. We test support channels through live chat, email, and phone to measure response times and solution quality. We rate casinos higher when support staff can quickly resolve issues and answer complex questions.

Licensing and Security

We verify that casinos hold valid licenses from recognized regulators like Malta Gaming Authority, UK Gambling Commission, or Curacao eGaming. We also confirm SSL encryption, data protection compliance, and responsible gambling features.

Mobile Experience

With most players using smartphones, we thoroughly test mobile platforms. We evaluate app functionality, website responsiveness, game availability, and the overall user experience on different devices and screen sizes.

Our Review Process

Our review methodology combines automated testing with hands-on evaluation:

• Initial Research: We verify licensing, gather information about the casino operator, and review public records and player feedback.
• Account Testing: We create player accounts to test the signup process, claim bonuses, and evaluate the user interface firsthand.
• Game Testing: We play various games across different categories to assess quality, fairness, and variety.
• Payment Testing: We test multiple payment methods to evaluate speed, reliability, and security of transactions.
• Support Testing: We contact customer support with common questions to assess response times and quality of answers.
• Ongoing Monitoring: We continuously monitor casinos for changes in terms, new complaints, or regulatory issues.

Understanding Our Rating Scale

We use a 1-10 scale to rate each casino:

• 9-10: Excellent - Outstanding in nearly all areas with minimal drawbacks
• 7-8: Good - Strong performance with only minor weaknesses
• 5-6: Average - Acceptable but with notable limitations or inconsistencies
• 3-4: Poor - Significant issues that negatively impact the player experience
• 1-2: Very Poor - Major problems including potential safety or fairness concerns

Each casino receives both an overall rating and individual scores for each criterion, allowing you to prioritize what matters most to you.

Our Independence Guarantee

We are completely independent of casino operators. We do not accept payment from casinos for positive reviews, and we do not modify ratings in exchange for advertising or partnerships. Our reviews are based solely on actual user experience and our established criteria. Any affiliate links we use are clearly disclosed and do not influence our ratings or recommendations.

Author: James Wilson | Last Updated: 2026